The Relationship Economy: Building Stronger Customer Connections in the Digital Age


Mega Sale! Save 23% on the The Relationship Economy: Building Stronger Customer Connections in the Digital Age by Greenleaf Book Group Llc at SADC Network. Hurry! Limited time offer. Offer valid only while supplies last. Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more importa


The Relationship Economy: Building Stronger Customer Connections in the Digital Age by Greenleaf Book Group Llc
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Product Description & Reviews

Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever--and they will be the key to success for businesses moving forward. As he aptly states, "Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty." This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.

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Additional Information

Manufacturer:
Greenleaf Book Group Llc
Category:
Processes & Infrastructure
Release Date:
2019-10-08
EAN:
9781626346437
ISBN:
1626346437
Author:
John R. DiJulius
Publisher:
Greenleaf Book Group Llc
Publication Date:
2019-10-08
Binding:
Hardcover
Item Weight:
0.9 pounds
Item Size:
0.9 x 8.3 x 5.8 inches
Package Weight:
1.12 pounds
Package Size:
5.83 x 1.06 x 8.27 inches

 


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